Payment & Shipping Information
All prices are in New Zealand dollars (NZD) and include GST. We currently accept payments via internet banking, and also credit card payments via Stripe. Instructions will be provided upon Checkout.
We ship our Healthy Happy Hemp products within NZ using Fastway Couriers, which is a tracked courier service.
As a guide only: shipping costs are determined as follows:
Nationwide NZ Delivery (courier delivery to residential addresses in metropolitan areas, and excluding Saturday deliveries)
Small satchel/envelope size - $5.50 plus GST
A5 satchel - $6.00 plus GST
A4 satchel - $9.50 plus GST
Small parcel (eg. shoebox-size, up to 2kg weight) - $12.00 plus GST
Nationwide NZ Rural Delivery
Rural deliveries generally - will add $6.20 incl. GST extra per package
Nationwide NZ Saturday Delivery
Saturday deliveries (town areas only) - will add $6.50 incl. GST extra per package
Local deliveries and within the South Island - 1 day
Inter-Island (between North and South Island) - 2-3 days
Rural Deliveries (rural determined by courier) may take an extra 2 working days, so up to 4 days
All courier deliveries must be signed for, so we are unable to deliver to PO Boxes.
If no one is home, a card may be left at your address, and re-delivery can be arranged with the couriers at no extra charge. Alternatively, you can authorise us to deliver to your address without a signature.
All orders will be dispatched within 1-3 days of purchase (or when we see payment).
Please note: All delivery times are estimates, and are not guaranteed.
Locally in central and North Dunedin we may be able to offer free delivery. Pick up can also be arranged at our premises in Port Chalmers. Pick-up times will need to be arranged with us via email.
If you would like any additional shipping services, please arrange with us when placing your order. Additional costs may apply.
NB: We do not offer International Shipping for our products